Alexandre Serre

Senior Technical Consultant

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Personal Profile

Senior Technical Consultant

profile

Contact Info

Den Haag (the Netherlands)

+31 (0)6 30 86 45 84

contact@alexandreserre.com

I am 34 and come from Nantes (France). Graduated from the EPSI Nantes School (France) in October 2013, where I obtained a Master of Engineering (MEng), Information Technology, I decided to take the opportunity to work for different companies around the world and joined my wife in the Netherlands where we live since 2016.

Based in the Hague (the Netherlands), I have been working as a technical consultant for 5 years now. Before joining Celigo, I worked for mulitple organizations in different fields as a Software Engineer/Technical Consultant. My 10 years of experience enabled me to gain a deep knowledge of software development and work along with the clients to offer them solutions meeting their needs. Regularly confronted with unexpected problems, I have been required to react and find solutions quickly. My main goal is to make sure that the client’s quality standards and deadlines are met.

Over the course of my previous experiences, I had the chance to work in different aspects of projects. I started as a .Net software engineer and could therefore learn how to implement and maintain solutions. My experience in backend development allows me to work with databases to analyze/interpret data by extracting relevant information for business decisions. As of today, as a technical consultant, my mission is to collect requirements and analyze customizations requested by the clients in order to avoid any unexpected impacts. To achieve this, I am required to know perfectly the systems and assist the development teams in the design and consolidation of the implementation. Throughout the projects I have been involved in, I had the opportunity to work by using both waterfall model and agile methodology. I obtained my PRINCE2 certificate in 2019 which helped me to understand how to manage projects within certain environments.

I do believe my experience, along with my willingness to constantly do my best, improve myself and take on new challenges do enable me to contribute to the success of the company I am working for.

Education

PRINCE2® Foundation and Practitioner Certificates in Project Management

PeopleCert
Graduated: 2019

Master of Engineering (MEng), Information Technology

EPSI Nantes (France)
Graduated: 2013

EPSI is the first School of Computer Engineering founded in France, and the first to obtain national register of professional certifications. EPSI provides structured teaching, and trains among the best computer science experts, with 60% of teachning dealing with technical subjects: software engineering, computer systems and networks, telecommunications engineering.

BTS in Computer Science Application Developer (a two-year technical degree)

EPSI Nantes (France)
Graduated: 2010

Baccalauréat ES-Level (High school degree in Economy)

Saint Paul Bourdon Blanc in Orléans
Graduated: 2008

Experience

Celigo

Technical Consultant - the Netherlands
Since October 2021

Our core mission at Celigo is simple: To make automation as simple as possible by enabling anyone in the enterprise to build or deploy integrations. We believe that by automating processes across applications, we are freeing up your time to do more in your organization. We believe that reducing manual processes empowers you to focus on growing your business.

  • Conduct discovery meetings to understand client requirements for implementation or customization of Celigo products
  • Lead and participate in client meetings to educate, train, and advise clients on how to successfully implement Celigo products
  • Delight clients by completing their implementations successfully, on-time and within budget
  • Regularly meet with team members and the client to deliver status updates, resolve project issues and design solutions
  • Ask thoughtful, probing questions to understand the customer’s business requirements and accurately configure the products to meet these requirements
  • Complete thorough testing of the solution prior to the hand-off to the client. Provide timely response and issue resolution during User Acceptance Testing
  • Keep the project on target with respect to scope and timeline by recognizing scope creep and following defined processes to address or mitigate

AMCS Routing

Routing Consultant - Rotterdam (the Netherlands)
April 2020 - September 2021

AMCS is an enterprise grade cloud and software platform that is designed based on the best practice processes of thousands of customers with some of the most complex logistics operations in the world. Our platform is inspired by market trends, driving automation and delivering end-to-end standardization and optimization of all your business processes. We enable our clients across the globe to automate, de-carbonize and optimize the most challenging logistics across the waste and recycling and other highly complex resource distribution operations, from fuel and building materials to food and livestock.

  • Responsible for implementing our route optimization software packages at customers
  • Being involved in many different parts of the operations: technical design and specifications, installation, test, documentation, and training
  • Ensuring business and IT acceptance through integration and end user testing

IQVIA

Senior Technical Consultant - Amsterdam (the Netherlands)
May 2017 - December 2019

IQVIA Commercial Compliance delivers innovative SaaS technology, consulting and managed service solutions for the life sciences industry. Clients include leading pharmaceutical, biotech and medical device companies across the globe.

  • Managing the technical requirements and implementations of software solutions at several life sciences industry companies
  • Assisting and advising development teams into the implementation to archive all requirements
  • Being the bridge between the client and the developers
  • Advising the functional teams in term of technical changes by analyzing the impact in our applications
  • Ensuring that technical requirements were documented and covered in the system and interfaces
  • Ensuring business and IT acceptance through integration and end user testing

Kamernet

Software Developer - Den Haag (the Netherlands)
May 2016 - April 2017

Kamernet is the largest online platform in the Netherlands that is specifically focused on bringing together the supply and demand of housing. Tenants and landlords can get in touch and roommates can meet a new roommate.

  • Back-end and front-end developer for the redesign of the webiste
  • Realizing web projects; development of the Kamernet Web platform
  • Support the related services (API’s for the apps, SharedAPI used by Batch programs)
  • Contributing ideas and solutions with regard to technical issues
  • Close collaboration with the product owner and in-house developers

Capgemini FS GBU

Ingénieur Études et Développement - Nantes (France)
January 2015 - April 2016

Capgemini is one of the world's foremost providers of consulting, technology, outsourcing services and local professional services.

  • Member of a team who develop an internal web application for the Groupe BPCE (Commercial Banking & Insurance). This application allows the agencies to manage the lifecycle of insurance contracts
  • Development of Windows Batch Scripting
  • Correction of anomalies, training users and the documentation updates

4DSP BV/LLC

Software Engineer - Alphen aan den Rijn (the Netherlands)
November 2014 - November 2015
Intern Software Designer - Austin, TX (USA)
June 2012 - October 2014

4DSP Inc. is an engineering services provider, producer of FPGA Intellectual Property (IP) Cores, board level products and turn key solutions for high-speed Digital Signal Processing (DSP) applications.

  • Interviewing users and analyzing their needs
  • Development of the company’s ERP (Enterprise Resource Planning) for components inventory system (purchase order system), customers database and finished products (inventory, traceability, RMA system...)
  • Improvement and maintenance of the company’s ERP. Implementation of new modules such as suppliers and sales system (sales orders, invoices)
  • Maintenance of existing applications
  • Development of the license generator program/database for Stellar IP
  • Training of the users and assist them as much as possible - Making presentations and writing documentations
  • Network and system administrator
  • Coordinating with team members to ensure 24/7 systems support and BCDR coverage